100 day return policy
More than 250 brands
Safe & secure
Worldwide shipping
Close
100 day return policy

Omoda offers a 100 day return policy - completely free of charge.

More than 250 brands

Omoda has a wide assortiment with over 250 brands following the latest trends.

Safe & secure

Omoda guarantees a safe and secure shopping environment.

Worldwide shipping

Omoda ships your favourite pair of shoes to more than 100 countries.

Cookies

Cookies are small text files which are send to your computer when visiting a website. They gather and store information so that during a next visit to our website this information can be re-used. Due to this, online shopping becomes much easier for our customers as cookies allow us to give personal recommendations. Our website (www.omoda.com) also places cookies as well as granting conditional access to a limited amount of other third-party cookies.

For instance, Omoda places cookies to see which products and items you viewed and stored in your shopping bag or during the purchasing process to store them in your Club-Omoda account. Additionally, Omoda uses cookies for analytical and advertising purposes. Our cookies collect the following information:

  • IP-address;
  • Cookie-ID’s;
  • Website and click behaviour
  • Referrer-URL.

This table shows the location and purpose of the cookies.

My cookie preference

With all of the named parties we have made agreements to delicately use your personal details. Next to this, we have ensured that cookie parties outside the European Union follow and oblige to the European privacy policy. However, we have unfortunately no full control regarding the information that they gather through their cookies. Due to this, there is a possibility that they are required by law to report information to other third-parties.

GOOGLE ANALYTICS

We are using Google Analytics-cookies to track our customers behaviour on the website. We have a processor agreement with Google in which strict agreements are made regarding what Google is allowed to track. We are not giving Google access to use the Analytics information for other Google services and advertisement purposes. Similarly, we have informed Google to partly block the IP-addresses and prohibit them to connect the browsing behaviour from different devices to the sessions. For more information about Google Analytics we direct you towards the privacy policy of Google.

Removing AND/OR Turning on and off COOKIES

You have the possibility to turn the cookies on and off as well as completely removing them before the stored duration date has passed. You can do this in your browser settings. Contact the guide or use the ‘help’ option in your browser toolbar. Note: when you turn off all the cookies there is a possibility that some features on our website do not function optimally.

SOCIAL MEDIA-BUTTONS

Our website uses social media buttons. By clicking on these buttons you are redirected to the designated Omoda page on the various platforms. Here, you are given the opportunity to follow and share our content within your own network. The buttons are active thanks to a piece of code from the social media platforms. Our website shows you two buttons which may redirect you to platforms to download our application. Unfortunately, Omoda does not have any influence regarding this and hence we would like to direct you towards the privacy policies of the below named social media parties:

Changes regarding COOKIES

We are allowed to frequently change our cookies on our website. Make sure that you therefore check the date at the top of this document to see if there are newer versions. Whenever it is necessary to update or place (new) cookies we will ask for your permission.

What are my rights?

  • You are the owner of your own details. That means that you have the following rights:
  • Explanation about which personal details we store and what we do with this;
  • Insights into the exact personal details we store;
  • Ability to correct mistakes;
  • Ability to remove (old) personal details;
  • Withdrawing permission;
  • Limiting your personal data processing;
  • Transferring your personal details so that they are digitally readable in the standard format;
  • Objecting to make use for specific usage;
  • Right to make automatic decision-making and profiling, or in other words, the right to ask us how decisions are made and check whether these decisions are justified.

Do you want to view the personal details that we have gathered through your cookies? Or do you perhaps want to change or remove something? No worries, that is your right! To do this, you may contact your own browser or our helpful customer service. Note: when you seek correspondence about cookies always report a cookie-ID.

Who is responsible for my details

We are:

Omoda EU B.V.
Ruigendijkweg 1
4301 RX Zierikzee
Telephone number: 0111 - 410044
KvK-number: 20141521
VAT-number: NL819501220b01 (all prices are including 21% VAT)

Do you want to file a complaint?

If you feel that we have not helped you in the correct manner than we would be pleased to hear your feedback first. Please contact our customer service so that they can help you accordingly. Additionally, you have the right to file a complaint with our supervisor, which in the Netherlands is the Autoriteit Persoonsgegevens (Personal details authority).

For more information about your privacy please check our privacy policy